REFUNDS – Adele Altman


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Returns on the website are accepted within the deadline which is 15 days from the date of shipment confirmation.

The items must be in perfect condition (unused, unwashed, with the inside and outside tags still attached. Proof of purchase is required for orders placed with a gift receipt, so that the refund is not processed using the same method of payment of the purchase.

To exercise the right of withdrawal, simply send the items to the following address: Via Bartolomeo Borghesi 1A/1B 00162 Rome and a sheet with the following data: name, surname, order number, reason for return and IBAN if at the time of The cash on delivery method was chosen as the payment method for the purchase.

Adele Altman reserves the right to refuse returns after the deadline, if the items are not in the same condition in which they were sent and/or do not meet the return conditions. We may withhold repayment until we have received the goods or proof of return has been provided.